Terms of service

These Terms of Use (“Terms”) govern access to and use of this corporate online store (the “Store”), which is operated by Fairware Promotional Products (“Fairware”, “we”, “us”) on behalf of the client organization identified on the Store (“Client”). 

By accessing or using this Store, you confirm that you have read, understood, and agree to be bound by these Terms. 

1. Purpose of the Store 

This Store is provided solely for business and organizational purposes. It is intended to support approved purchasing programs, internal initiatives, events, or campaigns of the Client. 

The Store is not a public retail website and is not intended for personal, consumer, or resale purchases. 

2. Authorized Users 

Access to the Store is limited to individuals who are: 

Authorized by the Client to place orders, and 

Acting within the scope of their role or authority. 

By placing an order, you confirm that you have the appropriate authority to do so and that all purchases comply with the Client’s internal policies and approval processes. 

Fairware is not responsible for verifying internal approvals or enforcing the Client’s purchasing rules. 

3. Orders and Accuracy of Information 

You are responsible for ensuring that all information submitted through the Store is accurate, complete, and correct, including: 

Product selections 

Quantities 

Customization details 

Shipping information 

Once an order is submitted, it may not be possible to modify or cancel it. Order confirmations reflect the information provided at checkout. 

4. Pricing, Products, and Availability 

All pricing, product assortments, and configurations within the Store are program-specific and established in collaboration with the Client. 

Products may be changed, updated, substituted, or discontinued at any time. Fairware reserves the right to correct pricing or product errors where they occur. 

5. Intellectual Property and Brand Assets 

All trademarks, logos, brand assets, and artwork associated with the Client remain the exclusive property of the Client or its licensors. 

By uploading or selecting artwork or branded materials, you confirm that you have the right to use such materials and authorize Fairware to reproduce them solely for the purpose of fulfilling orders placed through the Store. 

Fairware does not claim ownership of Client intellectual property. 

6. Use of the Store 

You agree not to: 

Use the Store for any unlawful or unauthorized purpose 

Attempt to bypass access controls, pricing, or approval mechanisms 

Interfere with the operation or security of the Store 

Copy, scrape, or misuse Store content or functionality 

Fairware may suspend or restrict access to the Store if misuse is suspected. 

7. Shipping, Returns, and Program Guidelines 

Shipping timelines, delivery terms, returns, and other operational details are outlined in the Store’s FAQ or program documentation. 

These terms may vary by program and are incorporated by reference into these Terms. 

8. Relationship of the Parties 

Fairware acts as a service provider to the Client in operating this Store. 

Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between Fairware and any user of the Store. 

9. Disclaimer 

The Store is provided on an “as is” and “as available” basis. While Fairware makes reasonable efforts to ensure accuracy and reliability, we do not guarantee uninterrupted access or error-free operation. 

Fairware is not responsible for delays, disruptions, or outcomes caused by factors outside its reasonable control, including third-party logistics providers or Client-side approvals. 

10. Limitation of Liability 

To the fullest extent permitted by law: 

Fairware shall not be liable for any indirect, incidental, or consequential damages arising from use of the Store. 

Fairware’s total liability related to any order shall not exceed the value of that order. 

11. Privacy 

Personal information collected through the Store is handled in accordance with Fairware’s Privacy Policy. 

Order-level or aggregated data may be shared with the Client for program administration and reporting purposes. 

12. Governing Law
These Terms are governed by the laws of the Province of British Columbia and the applicable federal laws of Canada.

Any disputes arising out of or relating to these Terms or the use of the Store shall be subject to the exclusive jurisdiction of the courts of the Province of British Columbia, except where prohibited by applicable law.

13. Changes to These Terms 

Fairware may update these Terms from time to time. Updated Terms will be posted within the Store, and continued use of the Store constitutes acceptance of any changes. 

14. Contact Information 

For questions related to these Terms or use of the Store, please contact: 

Fairware Promotional Products 
Email: contact@fairware.com 
Phone: 1-866-606-3247